Customer Care
Need help fast? Check the Usenet.nl online support documentation for quick answers to common questions.
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Contract
- Difficulties with your account
- Questions regarding payment
- Questions on download volume
- Cancellation
Software
- Installation
- Difficulties when using the software
- File search, Download, Upload
- Further information
Our quick instructions show you how to proceed after you have signed up and how easy it is to access the Usenet with our service.
Not finding the answer you need? Contact one of our friendly support representatives and we’ll be happy to help - 24 hours a day, 7 day a week!
Current Status
AOL and Yahoo have blacklisted our mailserver, we cannot deliver E-Mails to addresses @aol.com or @yahoo. If you registered using one of those E-Mail providers, please change your E-Mail address in the member area or contact our support team. Thank you.